FAQ

  • Yes, the hire time is for your use of the facility. You must thoroughly shower before entering the pool but may decide to shower at home to give more pool time.

  • Showering helps remove sweat, lotions, sunscreen, bacteria and organic matter. This means the chlorine in the pool won’t have to work as hard, and more illnesses can be prevented. It also means we can use less chemicals which results in clearer more pleasant water.

  • As this is a private home, we take pride in keeping the space immaculate for all our guests. We kindly ask that you respect the property and leave it in the same condition you found it, ensuring a pleasant experience for everyone.

  • Our Chlorinated pool is 8 meters long and 4 meters wide, with a depth 1.4m. The water is kept at a comfortable temperature of 30-31° C. for a warm and enjoyable swim. It’s a secluded and peaceful space, perfect for relaxation.

  • The pool is completely private with its own separate entrance. You have a security lock from the inside to ensure no other persons can access the pool before you have vacated the pool complex area. All windows either have blinds fitted or have obscure glass with the exception of a large window/door with a view to the private garden area.

  • Car parking is provided and is strictly on site only. There are 2 designated spaces signed to the right-hand side as you face the property

  • Please park in allocated spaces. Proceed to the pool entrance & enter you pin number on the key pad to enter. You pin will be provided via email once your appointment is booked.

  • Swimming aid inflatables are permitted in the pool only.

  • Due to insurance, we do not allow parties of any kind, children or adults.

  • Yes as long as they are of your swimmers and not of the Owners house, gardens, children, etc.

  • For safety reasons there is no accessible plug point within the pool complex area, wi-fi is available and music is provided at the press of a button on 5 pre-selected music channels.

  • We offer cancellation within 72 hours notice minus the 3% stripe service fee which is not refunded to the pool operator, this relates to individual one off bookings only. Pre-booked time slots are dealt with separately as usually you will pay a deposit to reserve your space, this space can be changed with 72 hours notice and subject to availability and booked on another time slot. Notice for pre-booked spaces complete cancellation are agreed at the time of booking and are usually a minimum of 2 weeks but more likely on a 4 week basis in line with your advanced payment.